Privacy Policy

OutBranding Promos’ Privacy Policy describes how OutBranding Promos collects, uses, and shares your personal data.

What Personal Data We Collect and Why We Collect It

The OutBranding Promos website collects personal data from users and site visitors for site functionality purposes, such as security checks, or when data is consensually shared by a site visitor, such as via a contact form. Please see the sections below for more details on the specific types of data collected in these instances and how the data is used and/or shared.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Our website, uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. For further details on the the types of cookies we have, their functions, and their durations, please view our Cookie Policy.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the email address and might capture other personal data included in the form fields, such as a phone number.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 180 days.

Who We Share Your Data With

At OutBranding Promos, we take privacy very seriously. Data is only shared with third-parties when necessary for essential functions, such as security checks or integrations with our back-end systems. Read the sections below for further details.

Password Resets

If you request a password reset, your IP address will be included in the reset email.

Google reCAPTCHA

For security, use of Google’s reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

iThemes Security

A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using an iThemes hosted API. As part of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the iThemes Privacy Policy.

This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

In order to ensure file integrity, iThemes Security pulls data from,, and No personal data is sent to these sites. Requests to include the WordPress version, the site’s locale, a list of installed plugins, and a list of each plugin’s version. Requests to and include the installed iThemes products and their versions. For privacy policy details, please see the WordPress Privacy Policy. For privacy policy details, please see the iThemes Privacy Policy. Requests to are to content added and managed by iThemes which is covered by the Amazon Web Services Data Privacy Policy.

Akismet Spam

We use Akismet Spam for spam protection. Their privacy policy can be found here:


We use Trello to manage our integration data with certain forms. Their privacy policy can be found here:

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Backups of security log details are retained for 3 days. Security logs are retained for 180 days.

Database backups are sent via email to our internal web developer. These backups are retained for 180 days. If a request for personal data erasure is received, the data will be removed from all relevant backups within 10 business days.

Data from form submissions is retained indefinitely unless a request for personal data erasure is submitted.

Where We Send Your Data

Visitor comments are check through Akismet, an automated spam detection service. Their privacy policy can be found here:

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by For privacy policy details, please see the iThemes Privacy Policy.

All data collected in forms is sent to our internal team or contractors to perform necessary actions based on the form submission, such as creating mockups or generating a quote for an order.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Information

If you have any further questions or concerns regarding your personal data and its use on the OutBranding Promos website, please contact our team using the contact information below.

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