Tag Archive for: Ordering Process

What’s the deal with Direct-to-Door shipping?

When ordering promotional products, many fulfillment services default to bulk shipping, where all of your products are packaged together and delivered to a single address of your choice. While this may work for some, we realize the distribution of products to employees, board members, and customers can be an intense amount of labor – let us take that off your plate!

With Direct-to-Door shipping, we package your products for individual fulfillment and deliver each set directly to your intended recipients. The best part? There is no need for you to use your time collecting addresses, shirt sizes, and dream mug color. We take care of all of that for you!

So, how do we do this?

First, you’ll fill out a Concierge Request Form describing your needs (event, price point, team size, etc) and be sure to select the Direct-to-Door shipping option. Then we work our OutBranding magic and create a custom presentation of product options we feel will suit you perfectly. You choose your favorites, and we get to work!

We create a specific, customized Google form for your team to securely provide their mailing address and customization selection(s) as applicable – no more trying to puzzle out the ratio of t-shirt sizes you need for 150 staff members.

You will approve the look and layout of the form and then send the link to your team. Once we’ve received the information from all of the recipients, production will begin. Production timing varies by order and requires ALL recipient information to be received before it can begin, so it’s important that your team knows completing the form is a top priority.

Once production is complete, fulfillment and shipping begins. We package your products with style and safely deliver them directly to each of the recipients.

Then – our favorite part! – your recipients unbox their new swag and enjoy!

Payment Options

We offer three methods of payment to select from:

Option 1 Option 2 Option 3
We’ll send a link immediately with the invoice for your swag, then send an invoice for shipping later. Open a Purchase Order and send us a copy. Choose to receive invoices for the swag and shipping immediately. We can combine them into a single invoice or process them separately – whatever works best for your needs!

Let’s get started!

Ready to experience the convenience of Direct-to-Door shipping for yourself? Click the button below to fill out a contact form or call us at 866-764-7635 for fastest service.

Contact Us

December 17th, 2021

Hi Meta (Facebook) Folks!

We are experiencing an extraordinarily high volume of requests & orders at this time. In order to serve you as quickly as possible, please review options below and myself or my team will respond according to your next response.
Production Timing: We CAN get your order placed now and all direct-to-their-door or bulk shipments will be in January. Due to extremely high volume & holidays our production schedule is full thru end of the month.
3 Options: choose the best service level for your needs, as FAST as you want:
  • 1) FASTEST: Buy Now, Choose Later –  “Swag Certificates”  in $50/ $100 enabling you to buy online immediately, credit to be applied click for details
  • 2) Meta (Facebook) Teams: Buy item(s) from our new pop-up shop tailored to to you (more items are being added weekly) : https://ShopSwag.OutBranding.com
  • 3) Concierge Service Request – fill out Swag Concierge Request Form form and curated ideas will be sent to you in 2-3 business days

Next Steps Overview:

    • We’ll send you options to choose from with pricing info & you select your favorite item
    • Shipping Addresses Form: we create a specific, customized google form for your team to securely provide their mailing address & selection(s) as applicable: style, selection, color & size, etc
      • You will review & approve the look & layout and then send link to your team
    • Credit Card Payment – we’ll send a link to pay the swag portion of the invoice before quarter end
    • Production Timing – varies by order & usually starts after ALL recipient info is received
    • Fulfillment & shipping begins when production is completed
    • Last Step: we’ll invoice you for fulfillment & shipping related costs & link for cc payment
      • these costs are typically covered by your Quarterly Engagement budget; above & beyond the $50 pp amount
From all of us here at OutBranding Promos we  appreciate your patience during this extremely busy holiday season.
As a growing, minority-owned company that gives back over 20% of our profits to charities, every order & opportunity to earn your business makes a difference in a lot of lives.
Logan Wick, Founder & CEO
Team OutBranding Promos – offering OUTstanding concierge level of service since 2007
Email us at concierge@outbranding.com
or call 512-872-5000 M-F 8-6pm Central